Services
What we recover, and on what terms.
Every engagement starts the same way. We look at the portfolio, tell you what we believe is realistically recoverable, and agree the basis before a single account is worked.
No Collect, No Fee.
Credit recovery is generally placed on this basis: commission on monies recovered, whether they reach us or go direct to you, once the file is with us.
If we recover nothing, you pay nothing. The risk of the recovery is ours, not yours.
The recovery path, from first contact to litigation.
In a slow economy, non-performing loans build faster than internal teams can work them. Four stages take an account as far as it needs to go, and most files never reach the later ones. Each can also be taken on its own, or combined into a managed recovery programme across a whole portfolio.
Credit Recovery
Management and execution of large volumes of credit collection, with rapid results.
Generally on a No Collect, No Fee basis: commission on monies recovered, whether paid directly to you or through our office, once the file is placed with us.
Tracing and Skip-Tracing
Locating debtors who can no longer be reached at the address or contact details held on file, in Malaysia and abroad.
A file that cannot be contacted cannot be recovered. Tracing is often what turns a written-off account back into a collectable one.
Investigation Services
Field investigation establishing a debtor's whereabouts and the value of their assets, to support the legal process of recovery.
Litigation is expensive when it is aimed at someone with nothing to recover. This is how you find out first.
In-House Legal Services
Legal advice and planning, issuance of notices of demand, and the preparation and implementation of litigation to assist collection.
Held in house, so escalation from collection to legal action does not mean handing your file to a third party and starting again.
Taken on their own
Credit Management Consultancy
A review of your existing credit management system, identifying where credit-related problems originate rather than only where they surface.
The output is practical: what to change, in what order, and what it should improve.
Searches and Credit Reporting
Effective searches across government agencies and other relevant sources, with immediate access to the information that matters.
Our credit reporting means you know exactly which entity you are dealing with before you extend credit or commit to recovery action.
Sectors
Where our recovery experience sits.
Increasingly sought by the public sector, where the same skills apply to recovering debt owed to government bodies.
Banking
Cards, personal and secured lending
Telecommunications
Post-paid and device contracts
Utilities
Billing arrears at volume
Retail Finance
Instalment and consumer credit
Next step
Tell us what is sitting in arrears.
The portfolio, the age of the debt and the volume are enough to start. We will come back with what we think is realistically recoverable.
Seksyen 9, 40100 Shah Alam,
Selangor, Malaysia